# iConnect Life

> iConnect Life is a registered NDIS provider based in Tweed Heads South, offering disability support, allied health (occupational therapy, speech pathology, physiotherapy), support coordination, community participation and group activities, aged care and family support across the Tweed, the Gold Coast and Northern NSW.

Key facts:
- Business: iConnect Life (iConnect Life Pty Ltd), "Care Empowered By You". A registered NDIS provider.
- Office: 2/27 Minjungbal Dr, Tweed Heads South NSW 2485. Open Monday to Friday, 8:30am to 4:30pm.
- Phone: 1800 511 411 (free call within Australia). Email: info@iconnectlife.com.au. Website: https://iconnectlife.com.au/
- Service area: the Tweed Shire (Tweed Heads, Kingscliff, Murwillumbah) and the Gold Coast, especially the southern Gold Coast; group activities run anywhere from Ballina to Brisbane.
- Team: support workers and qualified allied health professionals, with over 30 years' combined industry experience.
- Who we support: NDIS participants of all ages and abilities, families and seniors. People who are not NDIS participants can also use many services.
- Group activities: outdoor, video gaming, social, art, golf, men's, women's and wellness groups, with one Support Worker for every three clients.
- Social: https://www.facebook.com/iConnectLifeAus, https://www.instagram.com/iconnectlifeaus/, https://www.linkedin.com/company/iconnect-life/, https://maps.google.com/?cid=9816996960391293513

## Main pages
- [Home](https://iconnectlife.com.au/): Registered NDIS provider in Tweed Heads South: support workers, allied health, support coordination and group activities across the Tweed and Gold Coast.
- [About Us](https://iconnectlife.com.au/about-us/): A local, registered NDIS provider with over 30 years’ industry experience, supporting people of all ages and abilities across the Tweed and Gold Coast.
- [Our Services](https://iconnectlife.com.au/our-services/): Support workers, personal care, OT, speech pathology, support coordination, SLES, accommodation and aged care across Northern NSW and South East QLD.
- [What’s On](https://iconnectlife.com.au/whats-on/): Social, outdoor, gaming, art, golf, men’s, women’s and wellness groups for NDIS participants in the Tweed and Gold Coast. Download the activity calendar.
- [FAQs](https://iconnectlife.com.au/faqs/): Answers about the NDIS, eligibility, managing your funds, and how iConnect Life group activities work: costs, ratios, accessibility and locations.
- [Contact Us](https://iconnectlife.com.au/contact-us/): Call 1800 511 411, email info@iconnectlife.com.au or send an enquiry. Office at 2/27 Minjungbal Dr, Tweed Heads South, open Mon–Fri 8:30am–4:30pm.
- [Careers](https://iconnectlife.com.au/careers/): Join iConnect Life: support worker, support coordinator and allied health roles across the Tweed and Gold Coast. Flexible, full-time, part-time and casual.

## Services
- [Accommodation & Housing](https://iconnectlife.com.au/services/accommodation-and-housing/): Supported Independent Living and NDIS accommodation options with iConnect Life, including current vacancies, across the Tweed and Gold Coast.
- [Aged Care](https://iconnectlife.com.au/services/aged-care/): Activities and community access for people over 50 to stay mobile, social and connected with their community, run by our friendly local team.
- [Allied Health](https://iconnectlife.com.au/services/allied-health/): Occupational therapy, speech pathology, physiotherapy, counselling and positive behaviour support for NDIS participants, in clinic and mobile.
- [Community Participation](https://iconnectlife.com.au/services/community-participation/): Get connected with your community: supported social, recreational and group activities funded under NDIS Social & Community Participation.
- [Early Childhood Support](https://iconnectlife.com.au/services/early-childhood-support/): Early childhood early intervention for children aged 0–6: fun, engaging programs and therapy support to keep your child’s goals and milestones on track.
- [Home Modifications](https://iconnectlife.com.au/services/home-modifications/): Bathroom, kitchen, access and mobility modifications and assistive technology, with OT assessment and help arranging NDIS funding.
- [Household Tasks](https://iconnectlife.com.au/services/household-tasks/): Help with cleaning, laundry, meal preparation and household tasks so you can live safely and independently at home.
- [Life Skills Development](https://iconnectlife.com.au/services/life-skills-development/): Support to expand your daily living skills and live as independently as possible, tailored to you and delivered one-on-one or in a group.
- [Occupational Therapy](https://iconnectlife.com.au/services/occupational-therapy/): NDIS and Medicare registered occupational therapists helping children from infants to adolescents with physical, cognitive and sensory challenges.
- [Personal Care](https://iconnectlife.com.au/services/personal-care/): Tailored personal care: help around the home, companionship, and support getting to work or social outings, so you can live independently.
- [Plan Management](https://iconnectlife.com.au/services/plan-management/): Plan management pays your providers, processes NDIS claims and tracks your budget, giving you choice and control without the paperwork.
- [School Leaver Employment Support](https://iconnectlife.com.au/services/school-leaver-employment-support/): NDIS School Leaver Employment Supports to build work skills, confidence and experience for young people moving from school into employment.
- [Speech Pathology](https://iconnectlife.com.au/services/speech-pathology/): NDIS and Medicare registered speech pathologists helping people of all ages build communication skills, with telehealth sessions available.
- [Support Coordination](https://iconnectlife.com.au/services/support-coordination/): Support connection, support coordination and specialist support coordination to help you understand and use your NDIS plan.
- [Supported Employment](https://iconnectlife.com.au/services/supported-employment/): Supported employment to help people with disability find, keep and enjoy meaningful work.
- [Travel & Transport](https://iconnectlife.com.au/services/travel-transport/): Transport to appointments, work, shopping and social activities, so you can get out and about in your community.

## Local areas
- [Tweed Heads](https://iconnectlife.com.au/ndis-provider-tweed-heads/): Local registered NDIS provider at 2/27 Minjungbal Dr, Tweed Heads South: support workers, allied health, support coordination and group activities.
- [Gold Coast](https://iconnectlife.com.au/ndis-provider-gold-coast/): Registered NDIS provider supporting the southern Gold Coast and beyond: support workers, allied health, support coordination, SLES and group activities.

## Frequently asked questions
### Is there a registered NDIS provider in Tweed Heads?
Yes. iConnect Life is a registered NDIS provider with an office at 2/27 Minjungbal Dr, Tweed Heads South NSW 2485, open Monday to Friday 8:30am to 4:30pm. Call 1800 511 411 or email info@iconnectlife.com.au.

### Does iConnect Life provide NDIS support on the Gold Coast?
Yes. iConnect Life supports NDIS participants across the Gold Coast, especially the southern Gold Coast, with support workers, allied health, support coordination and group activities. Call 1800 511 411 to talk to the team.

### What is the NDIS?
The NDIS is short for the National Disability Insurance Scheme. It’s a new way for people with a disability, under the age of 65, to get the care and support they need. The NDIS is for people with a permanent and significant disability that impacts their ability to take part in everyday activities. The NDIS provides lifetime supports to individuals who meet the eligibility criteria. The support is based on a plan that includes your support needs, goals and aspirations. If you are eligible, you will work out what reasonable and necessary support you need to live your life and achieve your goals. You’ll then receive funding to pay for these supports. The team at iConnect Life can work with you to create a plan to suit your own goals and hopes. Find more information on the NDIS website .

### What types of support does the NDIS cover?
There is a range of NDIS support types. Not all types of support required by a person living with a disability fall under the responsibility of the NDIS . Some supports are funded by other areas of government (e.g. state health systems) or existing public and community services. In general, the NDIS will fund reasonable and necessary supports that help a person living with a disability enjoy an ordinary life. These supports and services fall into three categories. CORE – A support that assists with activities of daily living. CAPITAL – A support for an investment, such as assistive technologies; equipment and home or vehicle modifications; or funding for capital costs (e.g. to pay for Specialist Disability Accommodation). CAPACITY BUILDING – A support that helps build independence and skills.

### What is the NDIA?
The NDIA is the National Disability Insurance Agency. It is a government agency and its role is to implement and manage the NDIS (National Disability Insurance Scheme) and make sure people with disability continue to get the support they need.

### Who is eligible for the NDIS?
Eligibility for the NDIS depends on a few different things, such as: Age: You need to be under 65 years at the time of your application. Residency status: You must be an Australian citizen, permanent resident, or a New Zealand citizen with a Protected Special Category Visa. Disability & Early Intervention: You must have a permanent disability that significantly affects how you can communicate, move, care for yourself, or manage your life, or have a permanent disability (or developmental delay for children under six years) which would likely benefit from receiving supports now, to reduce the amount of support needed in the future. Early Intervention: You might be eligible if early intervention would substantially improve your functioning, or delay or decrease a decline in functioning, for you or your child. We recommend you confirm your eligibility via the NDIS website or by calling the NDIA on 1800 800 110 . For more information, visit Am I eligible.

### How will my NDIS funds be managed?
There are several ways you can manage your NDIS plan, and you don’t have to choose only one of these options. You can use a combination that best suits your needs. For example, you might self-manage some parts of your NDIS plan, while the NDIA may look after other parts. The three options for plan management are: Your plan is managed by someone from the NDIA Your plan is managed by a Plan Manager You manage your NDIS plan

### Can I be an iConnect Life client if I am not an NDIS participant?
Absolutely! If you are not eligible for NDIS funding, you are still able to access a range of supportive services our team has to offer. To learn more about our services, visit Our Services page or give us a call on 1800 511 411 to discuss your options.

### How are group activities paid for?
For NDIS participants, clients can access their NDIS plan to pay for the Support Workers who run each activity. For private clients, please contact our team for individual group activity costing and participation. Our activities are suitable for a range of abilities and ages. Travel / Transport: This service can also be provided upon request. The service includes pick up from home to the hub or activity and return. This service is charged at $1 per km and when there is another client in the car the cost is split between them e.g, fifty cents per km per client. Some NDIS plans include funding for this.

### Are there any additional costs for Group Activities?
Depending on the group activity you wish to participate in, come additional costs may be required. All costs will be discussed with the client and their family prior to participation. Most additional costs are associated with the provision of meals, the purchase of souvenirs or additional entry fees when visiting a venue or attraction i.e golf courses or theme parks. Feel free to visit our What’s On activity page for more information on the groups available.

### What do I need to bring to my Group Activity?
This will depend on the activity you select and the venue you are attending. Our Support Workers will ensure that the items you need are communicated clearly prior to your activity. As a general guide, the below items will be required: . Video Gaming Activities: $5 for chicken nuggets and chips or your own food if you would prefer. We also recommend bringing your own water bottle for hydration. . Social Groups – including Movie & Boardgame Activities : You will require some additional money for food or your are welcome to bring your own food. A water bottle is required also. . Outdoor Adventure Groups: There may be an additional charge for your activity (location/group dependant) and occasionally you will need to bring items such as swimmers, a backpack, and a water bottle. This is always discussed beforehand.

### What is the Support Worker ratio for Group Activities?
There will be one Support Worker for three clients. If any of the clients have behaviours that require more attention or the activity requires more in-depth supervision the Support Worker ratio will be adjusted to suit.

### Are group activities wheelchair accessible?
Our schedule of Group Activities is extremely varied. At this time, only a portion of our activities is wheelchair accessible. To learn which activities are suitable, please call our team on 1800 511 411 .

### What is the maximum number of participants for a group activity?
The number of participants for each Group Activity varies, with several factors impacting the capacity. The group participant numbers will be determined in accordance with the space we are using, the available Support Workers and current Covid-19 regulations as set out by the Australian Government. To get details on specific activities, please touch base with our team Phone 1800 511 411 .

### Where do Group Activities take place?
Our Connection Hub is located in Tweed Heads (NSW), but our list of scheduled activities can occur anywhere from Ballina to Brisbane. In addition to our weekly scheduled Group Activities, our team also offers short-term accommodation, holidays, and camping trips across Australia. These larger events depend on your funding type.

### What is NDIS Social & Community Participation?
NDIS Social & Community Participation is a funded support category for goals relating to your social participation, involvement in recreational activities and participation in your local community. At iConnect Life, we have a range of activities available, including social networking events, overnight camping, adventure programs, movie days, plus so much more. Each activity is tailored to suit the needs of the people joining us, and they are an excellent way for you to get out there and meet new friends! At iConnect Life, we work to match you with participants and team members that share your interests and understand your needs so you can get the most out of your experience.

## Optional
- [Full text of every page](https://iconnectlife.com.au/llms-full.txt)

Last updated: 2026-10-25